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Limitations on Liability

LOVO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE OR PROFITS (EXCLUDING FEES UNDER THIS AGREEMENT), DATA, OR DATA USE ARISING IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE.

 

LOVO’S MAXIMUM LIABILITY FOR ANY AND ALL DAMAGES ARISING OUT OF OR RELATED TO THIS AGREEMENT, THE SERVICE OR A YOUR PLAN, WHETHER IN CONTRACT OR TORT, OR OTHERWISE, SHALL NOT EXCEED, IN THE AGGREGATE, THE TOTAL AMOUNTS ACTUALLY PAID TO LOVO FOR THE SERVICES IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM LESS ANY REFUNDS OR CREDITS RECEIVED BY YOU FROM LOVO UNDER SUCH PLAN.

 

Cancellation & Refund Policy

You can cancel your Plan at any time to stop the auto renewal of your plan.

If you decide to cancel your Plan, you will still have access to your Plan until the day of expiration and will be charged accordingly. You can also reconvene the auto renewal of your Plan anytime before the Plan expires.

Due to the nature of our services, we will not be providing refunds once you have confirmed payment of your purchase.

LOVO is not responsible for any bank charges, commissions or overdrafts. The only way to remove these charges is through direct negotiation with your bank.

If you update your plan at any time, your existing plan will be cancelled and the new plan, with all its service capabilities and duration, will go in effect immediately upon payment confirmation unless otherwise instructed.

 

Use Rights. Commercial Rights & Resell Rights

 

During the term of your Plan, you may use the Voice Skins and Custom Voice for the usages permitted by your Plan as provided in the Usage Guideline below.  Voice Skins and Custom Voices you download during the term of your Plan may be copied, transmitted and synched with audio visual works so long as such use is within the scope of the rights granted in your Plan. The foregoing rights and licenses and those defined in the Usage Guideline are conditioned upon your strict adherence to the terms and conditions hereof and any other applicable terms and conditions that LOVO may present.

Commercial Rights include any monetized, business-related uses such as videos, audio books, advertising, promotion, web page vlogging, product integration that you do with Voice Skins and Custom Voice created by LOVO.

You may not use the Voice Skins or Custom Voice for any illegal, immoral, or defamatory purposes.

Commercial rights do not include reselling  or white labeling access to the Services in order to obtain Voice Skins and Custom Voices for re-sale or re-license to your customer or other third parties.

If you want to white label the LOVO Service to your customers, please contact LOVO separately.


Some examples of use cases that require separately authorized resell rights not included in any of the Plan include web and mobile applications that resemble, access or provide a gateway to LOVO Studio or LOVO API's core functionality for re-sale by you to third parties.

 

LOVO shall own all right, title and interest in Voice Skins made available to you on the Service, but disclaims any ownership right in the text(s) you submit to create a Voice Skin audio file(s) or Custom Voice audio file(s).

 

Custom Voice Cloning

If you create your own Custom Voice, additional terms and conditions shall apply.  Please read them HERE.

By using Custom Voice Cloning services offered by LOVO, you grant permission to LOVO and its affiliates to use the data you provided for research and development purposes to further improve the technology, products, and services they offer. Any data, including sensitive personal information, will not be shared with 3rd parties unless for the purposes of research, development, and enhancement of technology and services offered by LOVO and its affiliates.

Support and Service Level Agreement

Subject to the terms of these Terms of Service, LOVO will use commercially reasonable efforts to provide you the Services. As part of the registration process, you will identify an administrative user name and password for your LOVO account. LOVO reserves the right to refuse registration of, or cancel passwords it deems inappropriate.

Subject to the terms hereof, LOVO will provide you with reasonable technical support services in accordance with LOVO’s standard practice.

 

LOVO shall use reasonable efforts consistent with prevailing industry standards to maintain the Services in a manner which minimizes errors and interruptions in the Services in a professional and workmanlike manner. Services may be temporarily unavailable for scheduled maintenance or for unscheduled emergency maintenance, either by LOVO or by third-party providers, or because of other causes beyond LOVO’s reasonable control, but LOVO shall use reasonable efforts to provide advance notice in writing or by e-mail of any scheduled service disruption (at least 5 days’ notice in advance). EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES ARE PROVIDED “AS IS” AND LOVO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY.

Affiliate Program Terms & Policy

Affiliate Program Terms & Policy can be found here.

 

Voice Marketplace

"Usage of Voice" means the various authorized use of Voice Skins and Custom Voices downloaded by a user with a paid subscription Plan"

Usage Guideline

Terms of Service ("Terms")

Last updated: Aug. 26, 2021

 

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using https://api.lovo.ai, https://studio.lovo.ai, https://www.lovo.ai website, or any of the products and service offerings operated by LOVO Inc. ["us", "we", or "our"].

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

If you create your own Custom Voice, additional terms and conditions shall apply.  Please read them HERE.

 

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by LOVO Inc.

LOVO Inc. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services.

You further acknowledge and agree that LOVO shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

 

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

 

 

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. 

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

 

Governing Law

These Terms shall be governed and construed in accordance with the laws of Delaware, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

 

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service

 

General Terms

Reverse Engineering. you will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the Services or any software, documentation or data related to the Services (“Software”); modify, translate, or make competitive products or works based on the Services or any Software (except to the extent expressly permitted by LOVO or authorized within the Services); use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third; or remove any proprietary notices or labels. With respect to any Software that is distributed or provided to you for use on you premises or devices, LOVO hereby grants you a non-exclusive, non-transferable, non-sublicensable license to use such Software during the term of your Plan only in connection with the Services.

Compliance with Laws.  You represent, covenant, and warrant that you will use the Services only in compliance with all applicable laws and regulations. you hereby agree to indemnify and hold harmless LOVO against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys’ fees) awarded in a final court judgment, in connection with any claim or action that arises from a violation of the foregoing or otherwise from your misuse of Services. Although LOVO has no obligation to monitor your use of the Services, LOVO may do so and may prohibit any use of the Services it believes may be (or alleged to be) in violation of the foregoing. If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect and enforceable. This Agreement is not assignable, transferable or sublicensable by LOVO except with your prior written consent. you may transfer and assign any of its rights and obligations under these Terms of Service without consent. These Terms of Service the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of these Terms of Service, and that all waivers and modifications must be in a writing signed by both parties, except as otherwise provided herein. No agency, partnership, joint venture, or employment is created as a result of these Terms of Service and you do not have any authority of any kind to bind LOVO in any respect whatsoever. In any action or proceeding to enforce rights under these Terms of Service, the prevailing party will be entitled to recover costs and attorneys’ fees. All notices under these Terms of Service will be in writing and will be deemed to have been duly given when received, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested. This Agreement shall be governed by the laws of Delaware without regard to its conflict of laws provisions Any claim, dispute or controversy between the Parties will be subject to the exclusive jurisdiction and venue of the courts located in Delaware, and each party hereby irrevocably submits to the personal jurisdiction of such courts and waives any jurisdictional, venue, or inconvenient forum objections to such courts.